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PROACTPROACT have been supplying quality products to the NHS, private organisations and distributors at wholesale prices since 1995. The PROACT philosophy has always been to minimise overheads, buy in bulk and pass the savings on, to offer brand name products at value-for-money prices. We are so confident that our prices are the lowest in the marketplace that we aim to match any competitors` price for a like-for-like item.
We aim to provide a one-stop shop to meet our Customer`s requirements so if you cannot find what you are looking for, please give us a call and we will do all we can to source the exact product that you require at no extra charge. PROACT already have a huge range of specially sourced non-catalogue items available - the chances are we already have the products you are looking for! We pride ourselves on doing it faster, better and with more cost effectively than anyone else!
The past year has again seen the Company grow tremendously, especially in the EMS Pre-Hospital sector. To ensure that we continue to provide the best possible Customer Service, PROACT have again employed more staff and representatives, product-trained to the highest standards. We have also extended our office hours for your convenience.
Once again we bettered our previous year`s score in the independent BenchmarQ Customer Services Survey, for the first time receiving a Diamond Customer Satisfaction Award. PROACT were scored 100% on value for money and 98.89% on staff performance.
Long term PROACT customers gave comments such as:
"I`m running two sites and just about to chop x thousand pounds off the other site`s budget by putting all their stuff onto PROACT, so I`d recommend them to anyone" - (JW, ICU, Preston)
"Lead in times are minimal, pricing is very competitive and I have found PROACT very helpful from Customer Care to MD" - (JR, Theatres, Taunton)
"The products purchased have been of a consistently high quality and excellent value for money, customer service has been faultless with an enthusiastic team who deal swiftly and efficiently with all orders" - (DL, Theatres, Blackpool)
"Every time we`ve needed their help they`ve been there, it`s been excellent" - (AM, Theatres, Kettering)
"Excellent products, excellent prices, excellent support" - (JW, Medical Physics, Glasgow)
We strive to continually improve our standards and your feedback will help us to do so, so please do not hesitate to contact us if you have any comments on a product or service supplied by PROACT.
In these times of shrinking budgets and ever increasing NHS expectations and workload, I hope that many more customers will offer PROACT the opportunity of showing how we may offer premium quality products and deliver significant cost savings. Our aim is to prove that these key requirements are not mutually exclusive when you source from PROACT.
We hope that we may have the opportunity and the pleasure of receiving (or continuing to receive!) your valued custom in the near future.
With very best regards,
Neil Manners - Managing Director